Senior Product Designer at Ayin Health Solutions
User Experience Design
User Interface Design
Prototyping
Responsive Design
Interaction Design
Design Systems
Accessibility
Figma
Affinity Software
Axure RP
Adobe Creative Suite
User Research
Data Driven Design
User Testing
Cross-functional Collaboration
Design Leadership
Agile
Nov 2017 - Present
Initiated and established user-centric design workflows and guidelines, laying the foundation for a robust design-thinking culture within an established organization. Developed and deployed a comprehensive design system using Figma, optimizing the iterative design process for close colaboration with Agile engineering teams. Led the integration of stakeholder and user feedback into the design process, significantly refining existing workflows, which reduced errors by 90% and boosted operational efficiency. Achieved a marked improvement in partner satisfaction, enabling health plan partners to meet and exceed service level agreements (SLAs) and realize substantial cost savings. Led the re-branding and transition from PHTECH to Ayin and personally designed and developed the website to align with the updated brand identity.
Feb 2016 - Nov 2017
Thrived in a fast paced start-up environment creating a Relationship management and e-commerce solution specializing in recurring payments, SKU management and payment integrations for subscription-based businesses. My Work primarily focused on stakeholder interviews, establishing a design system, rapid prototyping, collaborating directly with engineering, and user testing across multi-tenant workflows. Our work resulted in the product being acquired by a direct competitor.
Apr 2004 - Apr 2010
Mechanically maintained aircraft for the United States Airforce valued at over 20M USD per airframe. This included maintnence of hydraulic, pneudraulic, pneumatic, airframe, landing gear, low Bypass jet engines, and flight control systems. My work was directly responsible for aircrew safety and mission effectiveness. Directly supervised and mentored 3 Airmen.
Associates in Computer Science specializing in Web Design & Interactive Media. 3.87 GPA, Deans list.